Most Common FAQs in China Doting's Visitors....
Question: Do you ship to my Area?
Answer: Yes. We proudly ship anywhere in Bangladesh and maximum area we are providing home delivery! 🌎
Question: How long does shipping take? When will I receive my order?
Answer:
Region | Delivery Estimate |
Inside Dhaka | 1-3 days |
Outside Dhaka | 2 - 5 days |
Tracking numbers are sent by email after a short processing period.
Question: My order has been dispatched; can I track it?
Answer: Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 1 days for shipping activity to update.
Question: Do you offer a guarantee? Can I return my items?
Answer: Of course. We offer an extended 7-day guarantee! ☑️ If you are received faulty goods or wrong products simply email our customer support team at chinadoting@gmail.com. Please include the email address associated with the order and describe the issue, include photos if possible. We always aim to respond in 3 days or less!
Question: Can I change or cancel my order?
Answer: Sure! You can cancel, or change your order within 24 hours of confirmation. Our support team call you within 24 hours. Please contact us with your name and order number at: chinadoting@gmail.com. After 24 hours, your order will have been processed and we won’t be able to make any changes or cancel it.
Question: What methods of payment do you take?
Answer: We accept Cash on Delivery (Minimum delivery charge pay in advance before shipped the parcel), Bkash Payment, Nogod Payment. All payments are securely processed! 💳
Question: How will contact you over Phone or Physically?
Answer: Yes, will contact us over phone by cell number 01318587673-74 and visit our office. Our office address: House# 15, Road# 6/A, Sector# 05, Uttara, Dhaka-1230, Bangladesh.